SHOPPING INFORMATION

$15 Flat fee to anywhere in Canada

Free shipping when you spend $150 or more

Generally 1-3 business days depending on your location. Packages may be delayed due to weather conditions as well.

Yes! An invoice will be emailed to you after you place an order. As well as instructions on how to pay for the order.

When your order is paid and completed, we will email you a tracking number that’s attached to your order details. Check spam and junk mail in case it ended up in there. You will receive your tracking number before it arrives to Canada Post for shipping

Sorry local pickup is not available at this time.

We accept e-transfer or crypto currency payments only

PAYMENT INFORMATION

The order will have to be sent out by interac e-tranfers by you through your online banking.

Please send us an email at info@bambooforest.net

We recommend that you cancel your order before we ship out. If found out you made a mistake. Please email us at info@bambooforest.net

This is the online tracking of your package through Canada post. It will let you know when your package arrives

Our responsibility is to make sure your package is sent to the address you have given us. Make sure to always double check that your address and postal code is correct before finalizing your order.

If a package has an address on it, we are required to try to deliver the item to the address indicated. Changes or corrections can’t be made to the address, or package, once it has been mailed.

An item is returned to sender when:

  • The address doesn’t exist.
  • The address on the package is incomplete.
  • The person the letter or parcel is addressed to has moved without providing a forwarding address.
  • The package or letter is refused by the person receiving it.
  • The postage due isn’t paid by the addressee on demand.

We do not redirect orders for our customers. Once order has been placed and paid for; we are only responsible in shipping to the address that was given to us when that order was placed

Please note that ALL SALES ARE FINAL. We will not accept any refunds or exchanges.

Contact info@bambooforest.net for any packaging issue. We will try our best to resolve the problem.